One of the spouses in Texas says that Wales Vargo refuses to pay after the theft of $ 40,000 from their commercial account, despite urgent warnings of fraudulent activity.
Jose Vasquez tells Fox 26 On January 27, he and his wife, Amanda, noticed that someone tried to make a direct transfer for $ 20,000.
He says he contacted Wales Fargo immediately, but the bank seemed completely indifferent.
“I said, hey, please stop the transaction. It is still suspended. I don’t get to know it. I do not allow this deal. They said,” No, we will allow him to hit the other account, and we will count. “
The next morning, Jose says an additional amount of $ 20,000 left the work account.
Jose told the bank,
“The same thing happened last night, comrades stopped, another $ 20,000 in less than 24 hours.”
The couple says they do not understand why Wales Vargo allowed the second transportation of $ 20,000 when they were already alerted from the first fraudulent deal.
After submitting a claim, Wales Valgo said he had not discovered any fraud in the disappearance of their money, announcing that the investigation has ended.
The couple eventually began a criminal investigation, and the investigator of Fort Bend Sharif confirmed that they also believed that the transportation was fraudulent, as notes sent notes to Wales Fargo and Bank in Alabama where there is a direct payment account.
Amanda says,
“It is frustrated. At the end of the day, the bank is found to protect customers and they have never done anything to do so. They have written a letter to us that this is not a fraud. Sorry.
Fortunately, this came from a commercial account. It did not affect our personal account. If another person, like our parents or an old person or retired, depends on this, what would they do? How do they pay their bills? “
Wells Vargo told the Vasquiz newspaper that “the case was closed”, a bank spokesman Fox 26 told that he was still investigating.
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