The CIO of Jupiter Medical Center has some tips for EHR optimization

The Jupiter Medical Center in North Palm Beach, Florida, went with its epic electronic record on September 1, 2024. Since then, the chief information employee in the hospital, Kevin Olson, has been improving EHR to better meet the needs of the hospital.

It has not ended yet – and it will never be.

“The improvement of EHR should be considered an ongoing initiative rather than one -time project,” Olson explained. “Many EHR health systems are implemented and improved in a specific time period, assuming that work has been completed. However, workflow tasks, doctors’ needs and patient expectations are constantly evolving. EHR must develop with them.”

Best practices improvement

Olson offers five best practices for the largest value of EHR improvement projects:

  1. Involving the owners of the clinical and operating stakeholders early and often. Cooperation between it and the clinical leadership is the key.

  2. Ensure that each EHR initiative is in line with the broader institutional goals of the organization (for example, improving the patient’s results, reducing administrative burden or promoting financial sustainability).

  3. Use a regular and trained approach with measurable features and consistent reactions to ensure EHR improvements provide real value rather than becoming a purely technical exercise.

  4. Keep close to all improvement projects with future interim operation requirements and data management in mind. EHR must work well smoothly into its own environment with integration with external data sources of population health initiatives or remote health care platforms or patient platforms.

  5. Follow a long -term EHR administration approach, operational needs balance with emerging technology solutions and organization to achieve continuous success.

“The doctor selects the success of any EHR improvement project,” Olson said. “If doctors find that the changes are ineffective or incomplete with the workflow, then frustration leads to fatigue and solutions that offer data safety and patient safety.

He continued, “The alignment begins with the participation of the direct doctor.” “This guarantees that they have a sound in the process, the improvement system and any new changes that reflect their needs. When they see meaningful improvements based on their inputs, adoption increases.”

It includes one effective strategy He added that clinical doctors – doctors who block the gap between them and their peers, and translated technical updates into practical terms, which helps to enhance confidence and encourage adoption.

Support of training providers with training

“Training also plays an important role,” he said. “Often, new improvements are launched with minimal education, leaving doctors to navigate changes on their own. Personal training specifically designed for different specializations is verified that they use the entire system capabilities.

“You should also reduce improvement efforts from administrative burdens,” he added. “Documents with the help of AI, a group of good orders and reinforced decision -supporting tools are free to care for patients. The more EHR supports doctors rather than complicating their work, the higher the possibility of adopting the change.”

Nursing and other service providers are also crucial for the EHR project.

“The entire organization wins when nurses and other doctors face new technical capabilities that enhance its ability to provide care,” said Olson. “Since the front -lines service providers depend on EHR during their seizures, efficiency remains a major priority.

Improving the functioning of nursing within EHR should include simplified communication tools for the team, and stronger support tools and tools to support decision -making that help instead of fatigue.

It is not technology

Olson said that the industry has witnessed that the inefficiency after improvement often stems from how to form EHR changes instead of technology itself. Two examples are provided for improving value -added:

  • Automation of routine tasks such as biological marks documents, pharmaceutical management and delivery notes

  • Merging bed tools next to bed

“Finally, the education test and the ease of use should be priority before any changes are going.” “Nurses often receive the last minute system updates with a little preparation, which can cause frustration and decrease in adoption. Early involve them and provide training designed on their roles to provide real benefits instead of providing new challenges.”

Artificial intelligence can play an EHR improvement.

“Amnesty International can complete EHR improvements,” said Olson. “Teaching and understanding the use of artificial intelligence is a major first step to ensure that doctors understand how the technology -related workflow helps them. By providing the background in industry experiences, linking them to clicking, creating an understanding of the inherent risks, and explaining the targeted results, we must ensure that we have a sound in the methodology and change it.

“One of the most urgent applications is the inclusion He added that these technologies generate summaries, indicating that clinical documents with the help of AI in the upgrade EHR. This not only provides the time of doctors, but also improves accuracy and completeness, which is necessary for both patients ’care and revenue management management. Clinical documents continue with the help of AI to improve. “

He added that the support of the decision -making decision is enhanced by EHR by submitting recommendations in actual time based on evidence designed for individual patients.

Do not disrupt the workflow

“However, balance is crucial – a lot of unnecessary alerts or recommendations that disrupt the workflow instead of strengthening them,” he explained. “Artificial intelligence interventions should be meaningful, intuitive and guaranteed in existing processes instead of working as a separate layer of complexity.

“In operational aspect, artificial intelligence improves resource customization through the ability to predict the sizes of the patient, lack employees in science and determine directions in patient results.” “The most effective artificial intelligence applications are compatible with broader health care goals, such as doctors’ consent, patients’ results and financial performance. However, artificial intelligence depends on data quality, so strong data governance and inter -employment are still necessary. “

In that memo, C-SUITE and other information technology leaders must deal with the issue of governance during the EHR improvement project.

Olson said: “The strong judgment ensures that EHR’s improvement efforts remain strategic and sustainable and are compatible with regulatory priorities.” “Without clear supervision, fragmented projects can, as various departments have focused on conflicting changes that reduce efficiency rather than improving them. The effective governance model unifies this, clinical leadership and operating stakeholders under a regulatory framework for decision -making, and setting priorities and accountability.

“I propose a multidisciplinary governance committee to oversee improvement efforts – this includes representatives of doctors, nurses, senior leadership, compliance with information technology, electronic cycle teams and revenue courses.” “This group evaluates the proposed changes to confirm that it is in line with the results of the patient, satisfaction, the consent of the doctors and the necessities of comprehensive regulation.”

She advised that the data -based approach, based on the main performance indicators, helps institutions assess the impact of improvements and control strategies when needed.

The ongoing governance process

Olson concluded that “finally, governance – like improving EHR – is an ongoing process.” “Regular audit courses, doctors’ reactions and repetitive improvements ensure that EHR remains a dynamic tool that supports health care delivery. Culture of cooperation, transparency and accountability helps executives to lead the EHR improvement efforts that provide permanent benefits without unintended disruption.”

Follow Bill Hit coverage on LinkedIn: Bill Seuiki
Email it: bsiwicki@himss.org
Healthcare is Hosz News.

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