How One Company Used AI to Broaden Its Customer Base
Lessons of SAP efforts to reach small and medium -sized companies.
Top retailers ranked by customer satisfaction in 2024
In 2024, Costico (Assign), Wall Mart (WMT) And the goal (TGTHe continued to control customer satisfaction categories, although each of them faced their own challenges. According to the arrangement of…
Billion-Dollar Bank’s Employee Secretly Transfers $123,000 From Customer Accounts to His Associates: FDIC
A bank employee of a billion dollars has transferred a huge pile of cash from customer accounts without permission for its own purposes, according to the FBI. In a new…
Huge data leak exposes 14 million customer shipping records
“Cyberguy”: Protecting your data Kurt Knutsson joins “Fox & Friends” to discuss how your smart home cameras can spy for you and how to combat phone addiction. There is no…
How AI Is Changing the ROI of Customer Service
Growth is a critical component of any business, and sustainable growth is impossible without customer service. More customers inevitably means higher support volume. Without the resources to efficiently handle the…
Using Blockchain to Build Customer Trust in AI
If organizations want to reap real business benefits from their AI investments, customers must trust them. Systemic social distrust in AI can only be resolved when questions about how the…
Sonos CEO leaving after botched app revamp led to customer revolt
Patrick Spence, former president and CEO of Sonos Inc., poses for a photo after an interview with Bloomberg Technology TV in San Francisco, California, US, on Monday, February 11, 2019.…